Create a consistent and repeatable process for delivery, quality and scale. Keeping the customer or user in the process and getting the right information at the right time to achieve higher level of execution.

Identify better how to manage projects and service delivery with shared activity performance.  Budget resources more effectively by determining rate cards and burn down measurements ahead of time.

Avoid project restarts or losing customer interaction by managing the activities effectively across the organization and provide the right resources at the right time.