Sales Connected

Know more about your customer

Connecting the data to the process

In sales, it's all about customer relationship management and how you make that more effective and close the deal faster. But what are the data challenges to that goal? And how can we help with that process?

Lead to Close

Are your sellers able to effectively understand how your customer is engaging with marketing activities and have that information available in their own CRM application?

Sales to Order

Can your sellers track an order through the process so that they can recognize customer retention and expansion opportunities in real-time?

Delivery to Service

How is your customer service and deliverability - are you able to share data across your sales to service organization to ensure top-level customer service?

"5-20% probability of selling to a new prospect and 60-70% probability of selling to an existing customer."
eMarketer

Do More

Improve customer relationship management and close deals faster by connecting data, systems and people across your enterprise.

Customer 360

Customize sales conversations by sharing customer activity

Cost Attribution

Understand better the cost factors in closing a lead

Lead Scoring

Generate higher qualified leads with scoring that is real-time and relevant

Customer Expansion

Connect front-end to back-end and increase expansion opportunities

Cross - Channel

Bridge the unknown visitor to the known contact

Reporting Accuracy

Enhance forecasting models with deeper views into lead to close universe

Enterprise Integration

Align sales and marketing by sharing relevant customer data across systems

Data Control

Meet governance requirements with better control of customer data

Lead to Close

Connecting Marketing Automation to Analytics

Enrich contact information in CRM applications by connecting unknown visitors with known contacts. Populate customer data real-time in seller sytems for better customer relationship management.

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Sales to Order

Connecting Marketing Automation to CRM

Determine more effective sales behavior and close rates based on shared marketing activities. Shorten the lead to order process by cycling contacts back into leads when not ready to close.

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Delivery to Service

Connecting Service Cloud to CRM

Keep support cases synchronized between sales and service organizations for improved customer service and to communicate to sales at-risk customers and to identify customer expansion opportunities.

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