How Regus Transformed a Stalled Project and Reduced Costs Leveraging Existing Tools

“Put It Forward had us connected and data moving in a day, we were blown away.”

Chief Analytics Officer

Regus helps businesses find the right way to work.

For more than 30 years, they have helped businesses find and create the perfect workspace for their people.

Their extensive network of locations enables companies of all sizes to work wherever, and however they need.

They believe in giving businesses choice, flexibility and access to a thriving community. They create bright, inspiring workspaces that can be customised to individual needs, within consistently professional environments. Their office space, coworking environments, business lounges and meeting rooms come with everything taken care of. Experienced, friendly teams sort all the details and services, so people can be more productive and stay focussed on what’s important.

Dallas, Texas, United States

Results by the numbers

24 hour connectivity turn around

Pre-built integrations and the Put It Forward Intelligent Automation Platform Builder Integration Designer made this possible.

Millions in license and service revenue saved

Reduced overall technology cost by a factor of 10x - increasing quality of data driven insights.

Leveraged existing tools and data

Analysts could use their own tools and replicate data without a quality loss.

Integrations and Systems

Challenges

Lack a centralized view of the customer and interactions
Disconnected, disparate systems
Leverage investments made in their their technology stack
Real time location based analytics
Unable to deliver highly targeted personalized messaging to reduce customer leakage

Regus wanted to stop customer leakage through the improvement of real-time location-based analytics.

Customers needed to be served at the point of purchasing decision with the best offer and fulfilled immediately.

They had already spent months of spend on what they thought were advanced integration tools - to no avail.

With a failing project and integration tools that had consumed almost all of the budget they needed a solution that would use their existing tools and connect cross-cloud systems, including Oracle Eloqua, Salesforce CRM, Amazon AWS and Microsoft SQL server.

Solutions

Cross cloud hybrid systems
High volume data throughput
Embedded real time decision analytics

Put It Forward Intelligent Automation Platform was selected because of it’s comprehensive tools set and the ability to connect the enterprise with a fast turnaround.

The Put It Forward components leveraged at Regus are;

Integration Designer - transformation logic
Process Manager - process management
Data Services - Identity Resolution
Data Stage - data quality and performance

Results

Real-time insights dashboard enabled next best action
Global view of customer profile
No customer left behind

Regus was able to leverage the end-to-end Intelligent Automation Platform of Put It Forward to integrate their disparate systems and save millions in licenses and services revenue.

Our customers get more than what they pay for

Put It Forward not only offers the intelligent enterprise automation platform but also the resources, support and guidance today’s businesses require to succeed with automation.

Unmatched support & service to ensure any issue you encounter is immediately addressed & problems are resolved ASAP.

Industry best practices & operational guidance for your team to benefit from our learned experience working with 100s of leading businesses.